It is often said that sometimes true learning occurs not on the pages of a textbook, but when theory meets practice. Nowhere can this be more true than in the fields of hospitality management and hotel management. Whether it is welcoming a guest into the hotel, managing an event in a venue, or addressing a different challenge, the measure of success in the hospitality sector is dependent on how you perform in practice at the moment.
At Medhavi Skills University (MSU), their B.Sc in Hospitality & Hotel Management goes beyond the classroom. The hotel management course at MSU is designed around the practicalities of performing tasks with real world examples where students are educated through On-the-Job Training (OJT) and real guest service examples.
Real Guest Scenarios: The Heart of MSU Hospitality Learning
The B.Sc in Hospitality & Hotel Management at Medhavi Skills University (MSU) has one clear focus: to change students from a student perspective into professionals, responsible for real guest experiences. Students engage in simulated hotel operations, guest services operations and event management tasks, right from day one in the program.
Every practical class at MSU provides an authentic hospitality experience, whether it be working with reservations, handling guest complaints, or planning banquets. This is an experiential learning opportunity and really helps ensure that students are not just studying hospitality management and hotel management but experiencing it.
This type of learning also develops the critical thinking and people skills necessary to make informed decisions and build confidence in dealing with real-life guests, people skills that can not be learned from the classroom alone.
Welcome to the world of B.Sc in Hospitality & Hotel Management at MSU -
The MSU Model: Learning by Doing
MSU uses a “Learning by Doing” model, where they combine academic learning with real industry experience. Every hospitality management student at MSU engages in OJT learning, in which they work at a top-rated hotel or hospitality establishment.
This "OJT" model allows students to see how hospitality operations are undertaken in the real world; from the front office to human resources, food service to culinary arts, and housekeeping to guest service. Rather than awaiting their graduation to experience the field, MSU students gain experience during the degree.
Puja's Journey: From Classroom into a 5-Star Experience
An example is shared of a student from the B.Sc in Hospitality and Hotel Management at MSU, Puja Limboo, who had this to say:
“Currently, I am in my fifth semester. Throughout my studies, I have gained extensive skills and knowledge through both theoretical and practical learning. The School of Hospitality and Tourism has been an incredible journey. The hands-on training, expert faculty, and real-world projects have truly prepared us for dynamic careers in the industry. We have gained valuable skills from culinary techniques to management insights, making us ready to take on global challenges. The support and exposure here have opened doors we never imagined. Additionally, I did my on-job training at ITC Royal Bengal, a five-star property in Kolkata, where I acquired valuable experience and overcame initial challenges to develop my skills in handling diverse opportunities. Being a part of this community feels like stepping into a world of endless opportunity.”
Puja’s experience illustrates the difference between MSU’s hotel management course and those offered by traditional colleges. Her on-job training (OJT) experience at ITC Royal Bengal helped her develop her skills and gain confidence in a real-world international hotel setting and under pressure.
Watch how MSU transformed Puja’s life -
What is OJT at MSU?
Unlike the traditional college experience where practical exposure is optional or only occurs during a limited period of structured internship, MSU has OJT built into the course.
MSU students undergo operations and take on live projects while also learning and handling guests during study. They experience real challenges, not just abstract learning.
They follow the Earn While You Learn approach. Students get stipends provided during their OJT experiences; this fosters further financial independence and responsibility right away.
During the experience students work in multiple departments of the hotel or hospitality brand including food and beverage service, kitchen, housekeeping, and front office. This exposure spanning for almost 6 to 12 months prepares graduates as hotel professionals who are able to move into any hospitality position.
Skills Acquired from MSU’s B.Sc in Hospitality & Hotel Management Program
Students who complete their B.Sc in Hospitality & Hotel Management from MSU do more than gain a degree. They acquire a skill set cultivated through experience, self-assurance, and real guest interactions. Here are 10 key skills that students learn through the program:
- Guest Services and professional hospitality etiquette
- Food & Beverage and culinary basics
- Event planning and banquet management
- Time management and multitasking
- Front office and property management systems (PMS)
- Teamwork and leadership in service
- Effective communication and interpersonal skills
- Guest complaints and professionalism
- Housekeeping and hygiene standards
- Adaptability and presence of mind in practical situations
- Educational Pragmatism for Employability
MSU's hospitality management and hotel management program fills that important bridge between education and employment. Although the traditional path of education stops at having learned theory, MSU guarantees that every graduate has real work experience, and is ready to enter major hotel brands, from day one.
Upon graduation from this hospitality management and hotel management course, the students will have already worked with respected hospitality names like ITC, Hyatt, or Sterling, allowing students to acquire strong immediacy of establishing professional skills, adding even more to MSU alumni's distinctiveness, in the global competitive hospitality market.
Why MSU?
- Only university in Sikkim aligned with paid OJT in curriculum & employability. Learn-and-Earn opportunities for students at industry premise
- Only university in Sikkim to ensure 100% of our student applicants receive government scholarships
- 70 %Skill-based curriculum with strong industry immersion and experiential training
- Skill certifications integrated with degree programs for dual career advantage
- New-age, career-focused courses aligned with NEP 2020, NHEQF frameworks and industry needs
- Real-world knowledge imparted by industry-trained faculty
- Digital and technologically state-of-the campus with advanced labs and amenities
- 650+ industry and skilling partners ensuring training, exposure, and placement
The MSU Advantage: Confidence, Competence and Clarity
At Medhavi Skills university, students do not only learn "hospitality" — they live it. Through real guest situations, learning is accomplished through the skillsets, while structured OJT sets the stage to provide students the confidence to interact professionally, develop competence with operational skills and clarify their eventual careers globally.
For those interested in developing their future with a successful hospitality industry, the B.Sc in Hospitality & Hotel Management at MSU is not just a degree, it is the path that begins with real experience, significant learning, and limitless possibility, personally and professionally.
Watch How Practical Skills Prepare Students for Industry at MSU:
