In the dynamic and wide domain of hospitality and tourism, the function of room division management is important in producing unique experiences for guests. From lodgings to food and beverage services, transport arrangements, and entertainment, every facet adds to the comfort, enjoyment, and cultural exploration of guests. Hotels, resorts, and restaurants serve as pillars of the tourism business, catering to varied preferences and supporting lives for countless persons. This sector is particularly responsive to altering consumer trends, technological improvements, and an increasing emphasis on sustainability. Moreover, it serves as a catalyst for cultural exchange, encourages local businesses, and plays a crucial role in connecting people and recognizing other cultures.
Our PG Diploma in Room Division Management is a hands-on training program precisely developed to educate learners with the skills, knowledge, and attitude necessary for success in the vibrant hospitality and tourism business. Going beyond basic theoretical comprehension, students dig deep into practical and applied units of study, obtaining experience in all elements of room division management.
3 Years
The scope of agriculture has existed from time immemorial, beyond the scope of civilization as a whole thus placing agriculture on a position of great social and economic significance.
Eligibility
INDUSTRY LED LEARNING
The scope of agriculture has existed from time immemorial, beyond the scope of civilization as a whole thus placing agriculture on a position of great social and economic significance.
Guest Lectures and Workshops:
Industry specialists are asked to provide guest lectures and conduct workshops on various issues important to room division management. These sessions give students with insights into industry best practices, emerging trends, and practical issues.
Site Visits and Internships
Students may have opportunities to visit hotels and resorts to see room division operations firsthand. Additionally, internships or work placements inside hospitality organizations allow students to apply their theoretical knowledge in real-world settings under the guidance of professional mentors.
Case Studies and Simulations:
Case studies based on real-life scenarios in the hospitality sector are utilized to encourage critical thinking and problem-solving skills among students. Simulation exercises may also be implemented to model various parts of room division management, allowing students to make decisions and observe the effects in a controlled environment.
Industry Projects and Research:
Students may be required to perform industry projects or research studies in partnership with hospitality firms. This not only gives practical experience but also allows students to contribute to the progress of knowledge within the subject of room division administration.
Continuous Industry Engagement:
The program maintains continuing contacts with industry stakeholders, including graduates, employers, and professional groups. This guarantees that the curriculum remains relevant and up-to-date with industry changes
For an accelerating professional career in the 21st Century along with Core Skills, the learner should evolve through Self-directed Learning, Self-awareness, Multidisciplinary Problem Solving, Practice of Professional Grade, Digital Comfort, Current Social and Global Dynamics, Employability, and Life Skills. MSU offers an opportunity to customize higher education with a range of specializations/electives.
Foundation Core
A range of compulsory basics of multidisciplinary, professional, general nature customized to match the value and vision of MSU for a robust foundation.
Skill Drill (Elective)
A range of compulsory basics of multidisciplinary, professional, general nature customized to match the value and vision of MSU for a robust foundation.
Major (Elective)
A range of compulsory basics of multidisciplinary, professional, general nature customized to match the value and vision of MSU for a robust foundation.
Minor (Elective)
A range of compulsory basics of multidisciplinary, professional, general nature customized to match the value and vision of MSU for a robust foundation.
Industry Practice
A range of compulsory basics of multidisciplinary, professional, general nature customized to match the value and vision of MSU for a robust foundation.
Capstone Project
A range of compulsory basics of multidisciplinary, professional, general nature customized to match the value and vision of MSU for a robust foundation.
PROGRAMME OUTCOMES
PSO 1:
Students will demonstrate comprehensive knowledge and practical skills in managing front office operations, housekeeping services, reservation systems, and guest relations to ensure smooth and efficient hotel operations.
PSO 2:
Graduates will be proficient in delivering exceptional customer service experiences, understanding guest needs, and resolving issues promptly to enhance guest satisfaction and loyalty.
PSO 3:
Students will acquire expertise in revenue management techniques, pricing strategies, and occupancy optimization to maximize room revenue and profitability for the hotel or resort.
PSO 4:
Graduates will demonstrate effective leadership skills, including team building, motivation, and performance management, to lead and inspire staff members in the room division department.
PSO 5:
Students will understand the importance of maintaining high standards of cleanliness, safety, and service quality in accordance with industry regulations and standards, ensuring a positive guest experience and reputation for the establishment.
PSO 1:
Demonstrate the capability for complex problem-solving
PSO 2:
Demonstrate the capability for critical thinking
PSO 3:
Demonstrate the ability for creativity
PSO 4:
Demonstrate the skills that enable them to communicate effectively
PSO 5:
Demonstrate the capability for analytical reasoning/thinking
PSO 6:
Demonstrate the ability for coordinating and collaborating with others
PSO 7:
Demonstrate the capability for leadership readiness
PSO 8:
Demonstrate ‘learning how to learn" skills
PSO 9:
Demonstrate the capability for digital and technological skills
PSO 10:
Demonstrate multicultural competence and inclusive spirit
PSO 11:
Demonstrate the acquisition of knowledge and attitude that are required for value inculcation
PSO 12:
Demonstrate the ability for autonomy, responsibility, and accountability
PSO 13:
Demonstrate the acquisition of and ability to apply the knowledge, skills, attitudes, and values required to take appropriate actions for environmental awareness and action
PSO 14:
Demonstrate the capability to participate in community-engaged services/ activities for promoting the well-being of society.
PSO 15:
Demonstrate the ability to identify with or understand the perspective, experiences, or points of view of another individual or group, and to identify and understand other people’s emotions